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1659 Summit Street, Kansas City MO 64108

Weds 11-3 / Thurs: 11-6 / Fri: 11-6 / Sat: 11-6 / Sun: 10-4


Call: (816) 673-1155

Returns & Exchanges?

We accept unworn products and would be more than happy to exchange your MADI product for a new size or style within 30 days of your purchase.

Requesting underwear for your org? Messages often hit our spam box. If you don't hear back within a week, email


Media Inquiries?

We're ever so grateful to Forbes, Huff Post, Kate Bosworth, Brides, The Knot, Washington Post, Cause Artist and hundreds more who've covered the story of MADI Apparel. Please contact with any media/press inquiries.

Wholesale Retailers?

Contact if you’d like to distribute MADI Apparel in your store.


When and where will the donated underwear from my purchase be distributed to women?

At the end of each month, we total the number of products sold and then donate the matching amount in pairs of underwear to the requesting organizations next up on our list. We receive requests for new underwear donations from 501(c)3 non-profits all over the world on a weekly basis. We do our best to fulfill these requests as fast as possible.

Can I put my MADI Apparel ethical basics in the dryer?  

Yes! We choose our sustainable fabrics and design the styles specifically to be luxury basics with low maintenance. We recommend low dryer heat or hang drying when possible for the longest wear. We also recommend hang drying any of our products with elastics.

I would love some advice on what style will flatter my body type.

Email us at customerservice(at) with your measurements, and a member of Team MADI will reach out with ideas/suggestions to help guide you!

I want to be part of Team MADI!

We are growing rapidly and always looking to grow our team. Please send a resume and cover letter to customerservice(at) for more details about open internships and jobs.